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E-commerce Replatform for a Speciality Food Retailer

The brief was unusually clear: move everything, break nothing, and do it before the Christmas trading period starts.

Terra Fina had outgrown a hosted store platform that was charging per transaction and refusing to support a second warehouse. Migration projects fail on the boring parts, so we spent the first week on those: a full URL inventory, a redirect map for every one of the 1,400 product pages, and a rollback plan we hoped not to use.

What we did

  • Rebuilt the catalogue on a platform they own, with two-warehouse stock logic.
  • Mapped 1,412 old URLs to new ones, with 301 redirects tested before launch rather than after.
  • Rebuilt product templates around structured data so rich results survived the move.
  • Ran both systems in parallel for four days, comparing order totals hourly.

Result

Launched on a Tuesday morning rather than a Friday night, because nobody should debug a store migration at 2 a.m. on a weekend. Organic traffic dipped 6% in week one and recovered fully by week three. Zero orders lost. Transaction fees dropped to nothing, which paid for the project inside seven months.

Planning a migration? 

Ask for a fixed-price scope 

— the redirect map alone is worth doing properly.

Adam
Written by Adam

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